Provider Portal

Benefits and eligibility must be verified with the plan administrator prior to initiating an Authorization request.

Please note: If the plan administrator provided a reference number during your benefit and eligibility call, please note it in the details of the Authorization request.

First time users must register their account prior to submitting and accessing the portal.

If registration has been completed, you can proceed to the Provider Portal to submit case requests or to check an Authorization status.

On the next screen, please click Sign in with Username/Password.

For additional login support and expedited criteria, download the following instructions:

• First-Time User Portal Instructions
• Returning User Portal Instructions
• CMSI Criteria for Expedited Status
• Frequently Asked Questions

For questions with your portal submission, please call 800-662-6865 or 800-861-8744 to speak with a representative, Monday through Friday, 8 am to 4:30 pm CST.